Our commitment is to define the best products and service arrangements to meet our customers' goals.

Our Process

Our involvement in a project doesn't end when we make a sale. We're a full-service organization with in-house capabilities that include CAD, project management, installation, inventory, asset management, and warehousing.Being involved in every aspect of the project allows us to better communicate and track progress from start to finish.

  • Managing Relationships
     
    • Centralized Dealer Model
    • Manage Partner Dealers on a Regional Basis
    • Monthly and Quarterly Reporting Matrix
    • Maintain Standards Compliance
    • Ensure Service Levels Across Regions
  • Pre-Order Service
     
    • Determining Project Scope and Timeline
    • Outline Product Solution to Achieve Design Criteria
    • Contact Manufacturers to Establish Pricing
    • Develop a Budget
    • Develop Timeline
    • Develop Bill of Materials
    • Determine Finishes and Fabric Selection
  • Order Management
     
    • Review Acknowledgments for Accuracy
    • Regularly Track Manufacturing
    • Establish Manpower Requirement
    • Coordinate Associated Trades
    • Schedule Building Service
    • Ensure On-time Performance
    • Manage Changes
  • Post-Order Service
     
    • Manage Timeline
    • Job Meetings
    • Status Reports
    • Walk-through
    • Punch List Completion

Find out what we can do for you.

FCi has multiple locations throughout the East Coast. Allowing us to serve clients in all industries no matter where in the world they're located. Whether you have a new vision for your interior or just a refurbishment, our partnership with over 200 furniture experts will ensure you get exactly what you need. To get your project started just contact any of our offices and we’ll gladly set up a consultation.

  • New York
    One Penn Plaza
    55th Floor
    New York, NY 10119
    P: 212.229.4500
    F: 212.807.0036
  • New Jersey
    2 Changebridge Road, Suite 202
    Montville, NJ 07045
    P: 973.316.0016
    F: 973.316.0056
  • Boston
    255 State Street, 8th Floor
    Boston, MA 02109
    P: 617.447.2155
    F: 617.770.3735
  • Miami
    The Wynwood Building
    2750 NW 3rd Avenue, Space 1
    Miami, FL 33127
    P: 305.856.2220
    F: 305.856.2660